12 / TERMS
Terms of Service
Last updated: September 20, 2026
1. Agreement
These terms are a contract between you and KEPPTIC LLC, a New York limited liability company (address for legal notices and service of process: c/o Accumera LLC, 911 Central Ave., #101, Albany, NY 12206). Using Card by KEPPTIC means you accept them. If you accept on behalf of a company, you confirm you are authorised to bind it, and “you” means that company.
2. The service
Card by KEPPTIC provides digital business cards. Each card has an unlisted link, a QR code and a downloadable contact file. Cards can be grouped into decks, branded, and managed by a company workspace. We also print and ship optional NFC cards that open a card when tapped.
Cards are unlisted, not secret. We keep them out of search engines and block known crawlers, but anyone holding a link, a QR code or a physical card can open it. Do not put anything on a card that you would not hand to a stranger.
A card is mostly links to other places. We do not run those places, we do not check what is on them beyond a reputation check where it is enabled, and we are not responsible for them.
3. Accounts
You need an account to create cards. You must be at least 16 and give an accurate email address you control. Sign-in is by emailed link or by Google or Microsoft sign-in. You are responsible for everything done through your account and for the security of your email inbox, which is how sign-in works.
Workspace owners and administrators are responsible for the people they add, for the accuracy and lawfulness of the card data they publish about them, and for removing people who leave.
4. Day 0 plan
Day 0 costs nothing and has limits: five cards and three decks per workspace, three people per workspace, and up to three Day 0 workspaces per person. A personal space, outside any workspace, is capped the same way, per person. Need more than that, ask us. Day 0 cards carry a “Card by KEPPTIC” mark, which cannot be removed on this plan. Day 0 comes with no uptime commitment and no support commitment. We may change these limits with notice.
A Day 0 workspace is for a founder or cofounder building their own company, a venture capital or angel investor, or someone working independently as a freelancer or solo professional — and only for a venture, fund or investing practice, or independent practice that is genuinely theirs. Creating or managing workspaces on behalf of an employer, a team you don’t own, or a client is not eligible for Day 0; that use belongs on a paid plan or under our Partner program. You confirm which of these applies when you first sign up. We don’t infer this from your name, email domain, or location. If a workspace turns out to be ineligible, we’ll give you 30 days’ notice to move it to a paid plan or Partner before it becomes read-only; your existing cards keep working during that time. We reserve immediate suspension for fraud, malware, or other abuse, separate from this eligibility review.
5. Paid plans, seats and billing
Team is billed per seat per month, or annually, with no seat minimum. A seat is a published card in the workspace. Partner is Team at a discount for firms that run workspaces for their clients. Partner programme terms are set out in the partner agreement.
- Payment is taken by our payment processor. Prices are in US dollars and exclude any tax we are required to charge.
- Publishing a card beyond your purchased seats increases your subscription immediately, and our payment processor bills the difference for the remainder of the period.
- Reducing seats takes effect at your next renewal. We do not credit or refund seats you stop using part-way through a period.
- A subscription renews automatically until cancelled. Cancel any time in the console; the plan runs to the end of the period you already paid for.
- Fees already paid are non-refundable except where the law says otherwise.
- If a payment fails we may suspend paid features until it clears.
- Any free trial converts to a paid subscription at the end of the trial unless you cancel first.
- We may change our prices. We will tell you by email at least 30 days before a new price applies to your subscription, and it takes effect at your next renewal, never mid-period. If you do not want to pay it, cancel before then and the plan runs to the end of the period you already paid for.
- If you think we have billed you wrongly, tell us within 60 days of the charge and we will look into it.
When a paid plan ends, the workspace returns to Day 0 limits. Cards over the limit may stop being published until you reduce them or resubscribe.
6. NFC cards
NFC cards are a one-off purchase, not part of a subscription. We ship to the United States, Canada, the United Kingdom and the European Union. Your shipping address is collected at checkout. Production and delivery times vary by material and are estimates, not promises.
Each tag is written with the card link as it stood when you ordered. If you rotate or revoke that card’s link afterwards, the physical tag stops working and a replacement is a new order.
Cards printed with a person’s name or title are made to order and cannot be returned unless they arrive faulty or wrong. Blank, unassigned tags may be returned unused within 14 days of delivery. Tell us within 30 days of delivery, with a photograph, if anything arrives damaged, mis-printed or non-functional, and we will replace it or refund it at no cost. Nothing here affects a consumer’s statutory rights, including the right of withdrawal on non-personalised goods in the United Kingdom and the European Union.
We warrant that an NFC card will work as intended for 12 months from delivery. If one stops working in normal use inside that window, tell us and we will replace it. The warranty does not cover ordinary wear, a card that has been bent, drilled, laminated or reprogrammed, or a card that stopped working because you revoked or rotated the link it was written with.
Delivery estimates are estimates. Import duties and taxes on an international order are yours to pay and are not included in the price. If a parcel comes back to us because the address was wrong, we will re-send it once you give us a correct one and pay the postage again.
7. Your content
Your card content stays yours. You give us the licence we need to host it, render it, generate QR codes, contact files and printed cards from it, and deliver it to people who open your link. That licence ends when you delete the content, except for copies in backups and in our administrative records.
You confirm that you have the right to publish what you publish, including anyone else’s name, photograph, job title or contact details that appear on a card you control.
If you send us an idea or a suggestion, we may use it without owing you anything for it. Keep anything confidential to yourself.
8. Workspace cards belong to the workspace
A card created inside a company workspace belongs to that company, not to the person named on it. The company decides what it says, who can see it, and when it stops. The person named on it can edit their own card if the workspace lets them, but they cannot take it with them.
When someone leaves, the workspace owner removes them. That revokes their card’s link, its QR code and any NFC tag printed for it, immediately and everywhere. We do not need to be involved and we will not do it on the departing person’s say-so. A person who wants their name and contact details taken off a card published about them should ask the company; if they ask us, we will pass it on and help the company answer, as our Privacy Policy says.
A personal card someone made for themselves outside a workspace is theirs. Joining a workspace does not transfer it, and leaving one does not take it away.
9. Acceptable use
Do not:
- impersonate a person or a company, or publish someone’s details without their authority;
- publish links to malware, phishing or other harmful content;
- use cards, QR codes or NFC tags to send unsolicited bulk messages;
- sign up with disposable or throwaway email addresses, or create extra accounts or workspaces to get around plan limits;
- probe, scrape, overload or interfere with the service, or try to reach data that is not yours;
- resell or white-label the service except under a Partner agreement;
- break the law with it.
We run automated checks: link reputation checks when a card is published, rate limits on sign-ins and card creation, a block on disposable email domains, and traffic-pattern checks that flag a card for a human to review. A flagged card is never taken down automatically; a person decides.
10. Export controls and sanctions
You may not use the service, or have an NFC card shipped to you, if you are in a country subject to a US government embargo, or if you are on any US government list of restricted or denied parties. You confirm you are not, and that nobody you add to your workspace is. You will not use the service in a way that breaks US export control or sanctions law, or the equivalent law where you are. If any of that changes, stop using the service and tell us.
11. Suspension and termination
We may suspend or remove a card, a workspace or an account if these terms are broken, if a payment fails, if we are required to, or if leaving it up would put other people at risk. Where we can, we tell you first and give you a chance to fix it. Suspension of a card revokes its links: the URL, the QR code and any NFC tag stop working immediately.
You may stop using the service at any time and delete your account from the console. What deletion does, precisely, is set out in the Privacy Policy.
12. Privacy
Our Privacy Policy explains what we collect and why. If you are a company publishing cards about your people, our Data Processing Agreement applies and forms part of these terms.
13. Availability
We aim to keep the service up and do not promise that it will be. There is no service-level agreement on any plan today. We may change, add or withdraw features; if we withdraw something you are paying for, we will give notice and refund the unused part of your prepayment.
14. Disclaimer
The service is provided “as is” and “as available”. To the fullest extent the law allows, we disclaim all implied warranties, including merchantability, fitness for a particular purpose, non-infringement, and any warranty that the service will be uninterrupted, timely, secure or error-free. We do not promise that a card link, QR code or NFC tag will work on every device.
15. Limitation of liability
To the fullest extent the law allows, neither party is liable for indirect, incidental, special or consequential loss, or for lost profits, revenue, goodwill or data, even if warned it was possible.
Our total liability arising out of or relating to the service in any twelve-month period is limited to the greater of the amounts you paid us in the twelve months before the claim, or one hundred US dollars.
Nothing here limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be limited. If you are a consumer, your statutory rights are unaffected.
Any claim arising out of the service must be brought within one year of when it arose, or it is waived, unless the law where you live does not allow that.
16. Indemnity
You will defend and indemnify us against third-party claims arising from the content you publish, from your use of the service in breach of these terms, or from your publishing another person’s data without the right to do so. This does not apply to a consumer acting outside a business.
17. Changes
We may change these terms. We will post the new version here with a new date, and for material changes we will give notice by email or in the console before they take effect. Continuing to use the service after that means you accept the change. If you do not, cancel, and we will refund the unused part of any prepayment.
18. Governing law and disputes
These terms are governed by the laws of the State of New York, without regard to conflict-of-law rules. The courts of New York County, New York have exclusive jurisdiction, and both parties consent to it. If you are a consumer resident in the European Union or the United Kingdom, this does not deprive you of the protection of your local law or of the right to sue in your local courts.
19. Names and logos
The Card by KEPPTIC name, our logo and the look of the product are ours. You may say you use Card by KEPPTIC, and you may share our public marketing material as it is. You may not use our name or logo in a way that suggests we endorse you, built something for you, or are affiliated with you, and you may not use them as part of your own product name, domain or app.
On the Day 0 plan a card carries a “Card by KEPPTIC” mark, which is part of the plan and cannot be removed. Paid plans can turn it off.
Your name and logo are yours. We will not use them in our marketing, in a customer list or in a case study without asking you first.
20. General
These terms and the documents they link to are the whole agreement between us on this subject. If a clause is held unenforceable, the rest stands. Not enforcing a right is not waiving it. You may not assign these terms without our consent; we may assign them to an affiliate or an acquirer. Neither party is liable for delays caused by events beyond its reasonable control. Notices to us go to hello@kepptic.io; notices to you go to the email address on your account. The sections on your content, acceptable use, disclaimers, liability, indemnity, governing law and this section carry on after these terms end.
21. Contact
KEPPTIC LLC — hello@kepptic.io. Address for legal notices and service of process: c/o Accumera LLC, 911 Central Ave., #101, Albany, NY 12206.
Related: Privacy Policy · Data Processing Agreement · Trust & security